Legal

Privacy Policy

Effective: January 2025

This page is maintained by MoveReadyCo LLC (“MoveReady,” “we,” “us”) to describe how we handle personal information for visitors and customers of movereadyco.org. It is not legal advice; please consult counsel for your own compliance needs.

1. Who we are

MoveReadyCo LLC is operated from Florida, USA. For any privacy question, email hixonrumph@movereadyco.com.

2. Information we collect

  • Account & order info — name, email, shipping/dorm address, phone, order contents, move-in date.
  • Payment info — processed directly by Stripe. We do not see or store full card numbers.
  • Communications — messages you send us via the contact form or email.
  • Automatically collected — IP address, browser/device info, pages viewed, referring URL, and analytics events.

3. How we use information

  • Process orders, deliver and set up your dorm package, and provide customer support.
  • Send transactional emails (order confirmations, delivery updates, receipts).
  • Send marketing emails about promotions and seasonal offers — you can unsubscribe any time using the link in each email.
  • Improve the site through aggregated analytics.
  • Detect fraud, enforce our Terms, and comply with legal obligations.

4. Sharing your information

We do not sell your personal information. We share data only with:

  • Stripe — payment processing (subject to Stripe’s privacy policy).
  • Delivery and fulfillment partners — only the information needed to ship and set up your order.
  • Email and analytics providers — to send communications and measure site performance.
  • Authorities — when required by law, subpoena, or to protect rights and safety.

5. Cookies & analytics

We use cookies and similar technologies for essential site functionality (cart, authentication) and analytics. You can disable non-essential cookies through your browser settings.

6. Data retention

We keep order and account records for as long as your account is active and as needed to provide service, resolve disputes, and meet legal/tax obligations (typically up to 7 years for financial records).

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to opt out of marketing. To make a request, email hixonrumph@movereadyco.com. We will respond within the timeframe required by applicable law.

8. Children

MoveReady is intended for users 18 and older. We do not knowingly collect personal information from anyone under 13. If you believe a minor has provided us information, contact us and we will delete it.

9. Security

We use industry-standard safeguards including encryption in transit (HTTPS), access controls, and a vetted payment processor. No system is 100% secure; please use a strong, unique password for your account.

10. Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new effective date.

11. Contact

MoveReadyCo LLC · Florida, USA · hixonrumph@movereadyco.com

See also our Terms & Conditions.